AI Articles and Analysis about Claim management

Claims management services consist of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or damage, or in respect of some other obligation.

How Customer Effort Scores Reshape Financial Services Strategies@2x

How Customer Effort Scores Reshape Financial Services Strategies – with Kyle Hathorn of FNBO and Phil Gray of Interactions

This article is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Artificial Intelligence at Prudential-2x

Artificial Intelligence at Prudential – Two Use Cases

Prudential Financial, Inc., is an American Fortune Global 500 and Fortune 500 company headquartered in Newark, New Jersey. Prudential provides a wide range of products and services, including insurance, retirement planning, and investment management, to both retail and institutional customers across the US and over 40 other countries.

Solving Data Management Challenges in Third-Party Logistics Spaces@2x

Solving Data Management Challenges in Third-Party Logistics (3PL) Spaces – with Vladimir Gofaizen of Wineshipping

This interview analysis is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Future Vision Highlight_ Integrated CX in Financial Services for GenAI at Scale-min

Future Vision Highlight: Integrated CX in Financial Services for GenAI at Scale – from Shankar Ramanathan at Capgemini

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.

Artificial Intelligence at Geico-2x-3-min

Artificial Intelligence at American Family Insurance Group – Two Use Cases

American Family Insurance Group, founded in 1927, began as Farmers Mutual Insurance Company in Madison, Wisconsin, targeting farmers with auto insurance. Over the decades, it expanded its offerings and changed its name to American Family Mutual Insurance Company in 1963. As per the financials published by the company, it made $17.1 billion in revenue in 2023, up from $14.4 billion in 2022. 

CX Challenges Across Media Spaces – with Chloe Rice of Shutterstock and Peter Mullen of Interactions@2x (2)

CX Challenges Across eCommerce and Retail Spaces – with Chloe Rice of Shutterstock and Peter Mullen of Interactions

This article is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Making the Move to Saas in Financial Services@2x

Deploying Generative AI in Healthcare – with Dr. Dan Elton of the National Institutes of Health

Unlike other industrial sectors, many healthcare systems and services are embracing the roadblocks in their technological adoption processes. Thoroughly vetting systems is far more critical for most forms of patient care than having the latest and greatest technology. 

Solving Workforce and Workflow Challenges in Field Services with Tribal Knowledge-min

Solving Workforce and Workflow Challenges in Field Services with Tribal Knowledge – with Experts from Aquant, ABB, Atlas Copco, Illumina, and Tetra Pak

This interview analysis is sponsored by Aquant and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Claim management

Claims management services consist of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or damage, or in respect of some other obligation.