AI Articles and Analysis about Business intelligence and analytics

Explore articles and reports related to artificial intelligence for business intelligence and analytics, including applications in forecasting, predictive analytics, text analysis, and more.

Driving Multi-Modal Retail and Healthcare CX@1x
Business intelligence and analytics
Case management
Content Creation
Customer analytics
Customer experience
Customer service
Generative AI
Natural Language Processing

Driving Multi-Modal Retail and Healthcare CX – with Brett Kiley of CVS Health and Phil Gray of Interactions

This interview analysis is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
How Customer Effort Scores Reshape Financial Services Strategies@2x
Business intelligence and analytics
Finance
Case management
Financial services
Claim management
Customer analytics
Customer experience
Customer service
Data analysis
Help desk
Intelligent assistant
Predictive analytics and forecasting

How Customer Effort Scores Reshape Financial Services Strategies – with Kyle Hathorn of FNBO and Phil Gray of Interactions

This article is sponsored by Interactions and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Navigating
Global Procurement Challenges in Shipping
Business intelligence and analytics
Data analysis
Emergency management
Enterprise resource planning
Logistics
Predictive analytics and forecasting
Report generation
Risk management
Supply chain management
Utilization management

Navigating Global Procurement Challenges in Shipping – with Paulo Ruy of A.P. Moller – Maersk

Faced with challenges surrounding growing geopolitical tensions, the global shipping and procurement industry is grappling with unprecedented challenges that are reshaping traditional logistics frameworks. 
Artificial Intelligence at Geico-1x-4-min
"Clinical support
Healthcare
Business intelligence and analytics
Pharma
Customer analytics
Data management
Drug discovery
Research and development
Search engine

Artificial Intelligence at Gilead Sciences – Two Use Cases

Gilead Sciences, a biopharmaceutical company founded in 1987, has emerged as a leader in the development of innovative therapies for a range of diseases, including HIV, liver diseases, and oncology. With a commitment to advancing the field of medicine, Gilead has increasingly recognized the vital role that AI plays in its operations. Gilead Sciences achieved an annual revenue of approximately $28.3 billion in 2024, driven by its robust portfolio, and employs around 18,000 people globally, reflecting its substantial size and reach within the biotech industry​.
Identifying and Mitigating Bias in AI Models for Recruiting@2x
Business intelligence and analytics
Data analysis
Data auditing
Data collection
Data integration
Data management
Hiring
HR
Skills ID

Identifying and Mitigating Bias in AI Models for Recruiting – with Jason Safley of Opptly

This interview analysis is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Solving Data Management Challenges in Third-Party Logistics Spaces@2x
Business intelligence and analytics
Case management
Claim management
Customer service
Data analysis
Data auditing
Data collection
Data integration
Data management

Solving Data Management Challenges in Third-Party Logistics (3PL) Spaces – with Vladimir Gofaizen of Wineshipping

This interview analysis is sponsored by NLP Logix and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.
Future Vision Highlight_ Integrated CX in Financial Services for GenAI at Scale-min
Agentic Systems
Finance
Business intelligence and analytics
Financial services
Claim management
Customer analytics
Customer experience
Customer service
Enterprise resource planning
Generative AI
Large Language Models
Predictive analytics and forecasting

Future Vision Highlight: Integrated CX in Financial Services for GenAI at Scale – from Shankar Ramanathan at Capgemini

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.
Artificial Intelligence at Geico-2x-3-min
Business intelligence and analytics
Finance
Claim management
Insurance
Claim management
Customer service
Data auditing
Data collection
Data integration
Data management
Enterprise resource planning
Predictive analytics and forecasting

Artificial Intelligence at American Family Insurance Group – Two Use Cases

American Family Insurance Group, founded in 1927, began as Farmers Mutual Insurance Company in Madison, Wisconsin, targeting farmers with auto insurance. Over the decades, it expanded its offerings and changed its name to American Family Mutual Insurance Company in 1963. As per the financials published by the company, it made $17.1 billion in revenue in 2023, up from $14.4 billion in 2022. 

Business intelligence and analytics

Explore articles and reports related to artificial intelligence for business intelligence and analytics, including applications in forecasting, predictive analytics, text analysis, and more.