AI Articles and Analysis about Agentic Systems

Lessons from Microsoft’s Responsible AI Journey-min

Lessons from Microsoft’s Responsible AI Journey – with Dean Carignan of Microsoft

This interview analysis is sponsored by OneTrust and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Preparing the Life Sciences Workforces for Agentic Systems

Preparing the Life Sciences Workforces for Agentic Systems – with Chloë Domergue of Deloitte

This interview analysis is sponsored by Deloitte and was written, edited, and published in alignment with our Emerj sponsored content guidelines. Learn more about our thought leadership and content creation services on our Emerj Media Services page.

Future Vision Highlight_ Integrated CX in Financial Services for GenAI at Scale-min

Future Vision Highlight: Integrated CX in Financial Services for GenAI at Scale – from Shankar Ramanathan at Capgemini

In a global economy where customer experience (CX) is the ultimate competitive battleground for so many sectors, businesses across industries face  daunting challenges in scaling CX solutions effectively. Despite massive investments in customer service technologies, many companies need help to deliver consistent, personalized support that meets user expectations, leading to frustration, lost revenue, and damaged reputations.