Siri and Alexa have now become household names in America, Xiaoice has been an digital friend to million in China since 2014, and the term “chatbot” has been a buzzword for nearly two years. With all the hype about chatbots for consumers, we set out to discover the potential business implications of conversational interfaces or “chatbots”. … Continue reading Chatbot Comparison – Facebook, Microsoft, Amazon, and Google […]

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