The AI in Financial Services Podcast
The AI in Financial Services Podcast helps financial services leaders understand how artificial intelligence is transforming banking, insurance, fintech, payments, risk, compliance, and customer experience.
Each week, Emerj AI Research interviews AI leaders, financial services executives, investors, and industry experts about where AI is creating real business value.
Each episode draws on the unique perspective of our guests, alongside insights from Emerj’s market research on the impact of AI in financial services.
Featuring guests and insights from organizations including HSBC, Citibank, Visa, Ayasdi, and ZestFinance.
Browse the latest episodes below, or follow the show wherever you listen to podcasts.
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How Intelligent Systems Accelerate Enterprise Decisions – with Amar Akshat of Paysafe
April 6, 2026
Architectural decision‑making in large enterprises can break down when system knowledge is fragmented, slowing delivery and creating inconsistent outcomes across teams. In this episode, Amar Akshat, Senior Vice President of Architecture at PaySafe, examines how codified organizational memory and deterministic guardrails enable intelligent systems to accelerate development without sacrificing control. He highlights the shift toward machine‑readable decision records, intent‑driven interfaces, and standardized design patterns that...
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How AI Is Reshaping Regulated Professional Workflows – with Steve Hasker of Thomson Reuters
March 23, 2026
Regulated industries are facing mounting pressure to adopt AI while maintaining absolute accuracy, data protection, and clear human accountability. In this episode, Steve Hasker, CEO at Thomson Reuters, joins Emerj's Matthew DeMello to examine how these demands are reshaping expectations for model reliability, data isolation, and the future of high‑stakes regulatory work. The discussion highlights the need for transparent guardrails, expert‑trained systems, and new approaches...
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Defending Bank Onboarding Against Evolving Risk with Mary Ann Miller of Prove
March 9, 2026
Modern enterprise leaders face a critical strategic challenge in balancing seamless digital onboarding with the increasing threat of sophisticated, AI-driven fraud. In this episode, Mary Ann Miller, VP of Client Experience and Fraud Advisor at Prove, unpacks why a robust "welcome mat" strategy centered on high-assurance identity verification enables the safe scaling of high-value services and drives institutional ROI. The conversation examines the implementation of...
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From Pilots to Production in The New Era of Tokenized Finance with Tal Elyashiv of SPiCE VC
February 23, 2026
Today's guest is Tal Elyashiv, Co-founder and Managing Partner at SPiCE VC. Tal joins Emerj's Nick Gertsch to explore how tokenization is moving from pilot programs into institutional-scale deployment — and what that means for settlement infrastructure, governance, and enterprise AI strategy in regulated financial systems. They discuss the real signals of production readiness, where AI is generating measurable ROI today (from compliance monitoring to...
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Scaling Trust in the Next Era of Insurance – with Kiruba Eswaran of Eleos Life
February 9, 2026
Today's guest is Kiruba Eswaran, CEO at Eleos Life. Eleos Life provides a fully digital platform for life and disability insurance. The platform offers 24/7 AI-guided assistance to help users navigate the application process, compare options, and manage coverage. It also includes optional wellness-related perks available to eligible customers. Kiruba joins Emerj Client Narrative & Content Strategy Lead, Nick Gertsch, to discuss how data and...
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