The AI in Financial Services Podcast
The AI in Financial Services Podcast helps financial services leaders understand how artificial intelligence is transforming banking, insurance, fintech, payments, risk, compliance, and customer experience.
Each week, Emerj AI Research interviews AI leaders, financial services executives, investors, and industry experts about where AI is creating real business value.
Each episode draws on the unique perspective of our guests, alongside insights from Emerj’s market research on the impact of AI in financial services.
Featuring guests and insights from organizations including HSBC, Citibank, Visa, Ayasdi, and ZestFinance.
Browse the latest episodes below, or follow the show wherever you listen to podcasts.
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What Broad Democratization Means for Financial Services – with Kurt Muehmel of Dataiku
May 8, 2023
Today's guest is Strategic Advisor for Dataiku, Kurt Muehmel. Dataiku is an AI and machine learning company with over $4.6 billion in funding. In conversation with Emerj Senior Editor Matthew DeMello, Kurt dissects the business challenges driving trends that are described as the "broad democratization" of data in financial services and other surrounding sectors. Later, they take a closer look at how businesses will navigate...
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What the Rise of Personalization Data Means for Borrowers and Lenders – with Supriya Gupta of Credit Karma
May 1, 2023
Today's guest is Credit Karma Vice President and Core Team General Manager Supriya Gupta. Credit Karma is a multinational personal finance brand under Intuit that makes products free to consumers that help them find lenders. Supriya joins us on today's episode to talk about the future of autonomous workflows in financial services – for both the consumer and the organization. Together with Emerj Senior Editor...
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Intelligent Automation for Media Surveillance and Customer Service Workflows – with Paul Tepper and Tina Chace of WorkFusion
April 24, 2023
Today's guests are WorkFusion VP, Head of AI Paul Tepper, and VP of Product Management Tina Chace. WorkFusion is a software company with over $340 million in funding that blends RPA and AI – a process often called intelligent automation – to help businesses digitize their operations. Paul and Tina return to the platform to discuss the applicability of intelligent automation in financial service-driven use...
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Solving Bookkeeping Challenges for Accountants and Entrepreneur Workflows – with Michael Hitchcock of Intuit
April 17, 2023
Today's guest is Intuit Director of Product Management, Accounting ＆ Tax, Michael Hitchcock. Michael's experience in product development and engineering goes back to his days at GE in the mid-2000s. In conversation with Emerj Senior Editor Matthew DeMello, Michael overviews the challenges facing both entrepreneurs and accountants in bookkeeping workflows and the ways Quickbooks and other Intuit services have integrated AI capabilities in their platforms...
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The Reality of ChatGPT for Financial Services – with Scott Zoldi of FICO
April 10, 2023
Today's guest is Scott Zoldi, Chief Analytics Officer of FICO. In conversation with Emerj Senior Editor Matthew DeMello, Scott digs deeper into his writings on the many well-publicized disadvantages of ChatGPT and a few of its under-discussed benefits. Under the backdrop of FICO's recent report on responsible AI in the financial services space, Scott helps pull apart some promising financial use cases for the technology...
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