Customer Experience Leaders
Daniel Faggella - United Nations Geneva

Dear Customer Experience Leaders,

This is Daniel Faggella, Founder and CEO at Emerj Artificial Intelligence Research. I’m glad you’ve come to learn a bit more about our latest AI in banking reports.

This page should be especially useful for you – as we’ve built our latest report with the specific needs of Customer Experience Executives in mind.

At the bottom of this page you’ll see a form that allows you to download the Executive Summary Brief for this report. But first, I wanted to introduce you to the report itself:

The Emerj AI in Banking Vendor Landscape and Capability Map 2019 Report 

This report examines over 70 AI vendor companies in banking, and over 40 internal AI use-cases within major global banks. Combined with dozens of industry overviews, this data is used to analyze the credibility, evidence of ROI, and accessibility of each vendor product.

This data is matched on top of the Emerj ontology of banking functions, and the Emerj ontology of AI-in-banking capabilities, to clearly map the investments in different application categories (i.e. “customer service” vs. “compliance”, “conversational interface” vs. “recommendation engine”), allowing banking leaders to invest in the technologies with the highest ROI, and to assess their strategy against their competitors.

These reports are designed to help Customer Experience Leaders to discover:

  • The customer experience AI applications among dozens of top banks (Santander, JP Morgan, etc)
  • A landscape assessment of the strengths and weaknesses of all the AI vendor companies providing customer experience-related applications
  • The ROI and accessibility of various customer-facing AI applications (which are hard to implement, and which are easier to implement?)

Here are some select charts and graphs from both reports:

The interviews, data collection, and analysis for these reports has taken over seven months – and we’re excited to finally release this report publicly. You’re one of the few who will have early access to the key insights of the report.

With just the information in the brief executive summary, you’ll have a more informed perspective on AI applications in banking than your peers.

Receive some of the best charts and graphs from the report, and download a copy of our brief executive summary by filling out the form below:

The Executive Summary Brief will be sent via email immediately.

Thank you, someone from the Emerj team will contact you within 48 hours.