Enterprise data in utilities and energy often remains siloed and surfaced through dashboards that report what has already happened, leaving a significant lag between information and action. In this episode, Neil Bhandar, Chief Data Analytics Officer at Generac, examines why moving from retrospective reporting to predictive decision-making depends as much on culture, trust, and AI literacy as on technology. The conversation covers aligning teams on a common data vocabulary, protecting strategic differentiation when competitors rely on the same LLMs, and planning for continuity and knowledge retention as agents take on more work.

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