Visual AI gets stuck not because the technology fails, but because enterprises cannot move it from controlled environments into the variability of daily operations. In this episode, Brian Ton, Senior Laboratory Manager at Florida Crystals Corporation, examines why building operational trust in visual AI requires more than a successful pilot — and what actually determines whether a deployment becomes standard practice or stalls. The conversation covers validation and verification frameworks, the role of the feedback loop in sustaining trust, and why starting with small, demonstrable wins is more effective than reaching for enterprise-wide solutions from the outset.

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