How AI Is Reshaping Service Operations in Mission Critical Infrastructure – with Joe Lang of Comfort Systems USA
AI in Infrastructure Podcast

How AI Is Reshaping Service Operations in Mission Critical Infrastructure – with Joe Lang of Comfort Systems USA

June 24, 2026

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Uptime expectations in energy and infrastructure environments are tightening, while the skilled‑trades gap and rising asset complexity are making traditional, date‑based maintenance models increasingly unsustainable. In this episode, Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA, examines how real‑time equipment data, technician‑centric tooling, and disciplined asset organization are becoming essential to operating reliably in zero‑tolerance environments — in conversation with host Yolandi de Weerdt. He highlights the practical shifts required to move from reactive to prescriptive maintenance, including structuring asset data, capturing accurate field information, and properly resourcing modernization efforts across distributed service teams. This episode is sponsored by Aquant.

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